How to get help

Information about the Bristol Pound and how to use it is provided on this website and in the Further Information documents in the sidebar.

If you have any problems in using Bristol Pounds please use the relevant helpline below.


For enquiries related to the online directory, printed Bristol Pounds or the initiative in general, contact Bristol Pound CIC:

01179 238642 (open 9:00am to 5:00pm Monday to Friday)

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For enquiries related to electronic payments and your online Bristol Pound account, contact Bristol Credit Union:

0117 924 7309 (open 8:30am to 4:30pm Monday to Friday)

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