How to Log in to Your Online Account

Here's Hannah to guide you through logging in to your online account:

Once you have opened your Bristol Pound account with Bristol Credit Union you will receive an activation email - containing your Bristol Pound username.

Sometimes your email system may not like our activation email - so do check your spam folder if you haven't received it within a few hours of receiving your welcome email from Bristol Credit Union.

  1. Click on the link in the email which will take you to the Bristol Pound online banking site:

  2. In the bottom right of the login page click the link 'Click here to create or reset your login password', enter your username into the popup and click 'Submit'

  3. You will receive an email from us with a link to rest your password. Click the link, enter a memorable password and click 'Submit'.
You can now login to your account!

If you've forgotten your password, follow points 2 and 3 above.

Set your PIN for text payments:

Once you've logged into your account there will be a dialogue box telling you to set your PIN. This PIN is used for making text payments. See the How To - Pay by Text page for info on making txt2pay payments.

Once you've logged into your account you can:

  • Click 'Banking' to view your account activites, make online payments and set up recurring payments.
  • Click 'Member Payment' to find and pay businesses, and to manage your regular contacts.
  • Click 'My Profile' to manage your account details, change your password and PIN, find your BCU number, add a profile image and change your notifiaction settings
If you need any help or have any queries about your on-line Bristol Pound account, you can contact us at or 0117 924 7309